Terms of service

Terms of Service

Last Updated: June 2026

By accessing this website and purchasing products from HOOPLAB, you agree to be bound by the following Terms of Service.

1. General

HOOPLAB provides basketball training equipment and related services to customers worldwide.

We reserve the right to modify, update, suspend, or discontinue any product, service, feature, or website content at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing information displayed on this website are accurate.

However, due to product improvements, photography, lighting conditions, screen settings, and manufacturing updates, actual products may vary slightly from the images shown.

Such variations shall not be considered product defects.

3. Orders

HOOPLAB reserves the right to refuse, cancel, or limit any order at our sole discretion.

This includes, but is not limited to:

  • Suspected fraudulent transactions
  • Unauthorized payment activity
  • Pricing or inventory errors
  • Violations of these Terms of Service

If an order is canceled after payment has been received, a full refund will be issued.

4. Pricing

All prices displayed on this website are listed in the applicable store currency unless otherwise stated.

HOOPLAB reserves the right to modify pricing, promotions, product availability, or shipping charges at any time without prior notice.

5. Shipping

All products are shipped directly from China.

Estimated delivery times are provided for reference purposes only and do not constitute guaranteed delivery dates.

HOOPLAB is not responsible for delays caused by customs inspections, transportation disruptions, weather conditions, carrier issues, or other circumstances beyond our control.

6. Returns, Refunds & Warranty

Returns, refunds, replacement parts, and warranty support are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

7. Product Use & Safety

HOOPLAB products are intended solely for basketball training and skill development.

Customers are responsible for:

  • Proper installation
  • Safe operation
  • Routine inspection of equipment
  • Following all provided instructions
  • Supervising children and young athletes during use

Users assume all risks associated with athletic training activities.

HOOPLAB shall not be responsible for injuries, accidents, property damage, or losses resulting from:

  • Improper installation
  • Misuse or abuse of products
  • Unauthorized modifications
  • Failure to follow instructions
  • Use beyond intended training purposes

8. Intellectual Property

All content displayed on this website, including but not limited to:

  • Product designs
  • Product photographs
  • Videos
  • Logos
  • Branding elements
  • Text and graphics

is the intellectual property of HOOPLAB unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, HOOPLAB shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of this website
  • Purchase of products
  • Product performance
  • Delayed shipments
  • Loss of profits or business opportunities

In all cases, HOOPLAB's total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable international commercial practices and relevant laws governing online commerce.

11. Contact

For questions regarding these Terms of Service, please contact:

Email: hooplabbasketball@gmail.com